How do I order ?
To order from our online store, follow these steps:
- Select the items you wish to order and add them to the cart.
- Click on "cart"
If you already have an account, enter your email address and password on the login page.
If you have not opened an account, you can open one by clicking on the "Register" button.
- Enter your billing address and also your shipping address if it is different from the billing address.
- Choose the delivery method
- Choose the payment method
Once your order has been validated, you will receive an e-mail confirming your order. You can then follow the progress of your order via a link in this e-mail or by consulting "My orders" in the "My account" section.
Where do I find my bag ?
Your basket is located at the top right of your screen under the name "Cart"
You can add items to your bag at any time. Do not forget to select the size before adding an item to the cart.
You can remove items from your bag at any time by clicking on the small cross next to the item in the basket.
How do I track my order ?
To track your order, login to "My Account". In the My Account section, you can then access "My Orders".
Can I modify / cancel my order ?
It is not possible to cancel or modify your order: in fact, once your bag has been validated, the order is sent directly to our warehouse for preparation to give you the fastest delivery possible.
It is however possible to refuse your package once it arrives at your home. The package will be automatically returned to us and we will process your refund.